Frequently Asked Questions(FAQ)

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Frequently Asked Question & Answers -FAQs?

You can easily cancel your booking through our website by accessing your upcoming journey and selecting the cancellation option. Alternatively, you can use the cancellation link provided in your booking confirmation email.

Amending your booking is quick and simple. Log in to your account on our website and update your journey details as required.

For standard journeys, we offer a 5-minute grace period before waiting charges apply. For airport pickups, we provide 15 minutes for domestic flights and 30 minutes for international flights. After the grace period, additional waiting charges may apply.

You can get an instant quote by entering your journey details on our website. Our system provides transparent, fixed pricing with no hidden charges.

If you wish to make a complaint, please contact our support team through our website, and we will respond promptly to resolve your concern.

Currently, we do not provide child seats. However, passengers are welcome to bring and install their own child seats for the journey.

You can contact us via our website, live chat, or by phone. Our customer support team is available 24/7 to assist you.

We offer flexible cancellation options. Cancellations made well in advance are usually free of charge, while late cancellations may incur a fee depending on the timing and booking type.

Receipts can be accessed through your booking confirmation or requested from our support team after your journey.

You can also see our excellent reviews on

1,035,000+ Happy Travelers

  • Reviews
    ★★★★★

    9.7 out of 5

  • Google Reviews
    ★★★★★

    4.6 out of 5

  • Tripadvisor
    ★★★★★

    4.5 out of 10

  • Trustpilot
    ★★★★★

    4.7 out of 5

275 Happy Customers

Rated 4.9/5 based on 275 customer reviews

Feb 15, 2025
★★★★★

Excellent Doncaster taxi service. The driver arrived on time, helped with luggage, and the journey was very comfortable. Highly recommended.

Mar 02, 2025
★★★★★

Booking with LTR Taxis was quick and easy. Our driver tracked our delayed flight and was waiting when we arrived. Fantastic airport transfer service.